For international/domestic orders - please do not send any orders back unless you e-mailed us first. When we confirm your return we will give you shipping details for returning the product back to us and a confirmation number.
No returns will be accepted after 15 days. On all orders a 20% restocking fee will apply and shipping charges will not be credited.)
Orders that are "returned to sender" by the receiver without a confirmation number will be charged shipping fees to/ from the receivers address and a 20% restocking fee will apply.
If the order is " returned to sender" by the receiver because of wrong shipping address or missing information, the client is responsible for the shipping charges to/ from the receivers address and a 20% restocking fee. If a package is " returned to sender" and the receiver would like to get it ship back , the shipping charges will be the responsible of the receiver.
Please not all International orders are subject to customs and duties that are the responsibility of the recipient. ( not applicable for Canada and USA)
For any questions about shipping or returns contact us by telephone or e-mail.